I forgot the password for the digital signature certificate. What is the password for eToken and Rutoken

Tokens, electronic keys for accessing important information, are becoming increasingly popular in Russia. A token is now not only a means of authentication in operating system computer, but also a convenient device for storing and presenting personal information: encryption keys, certificates, licenses, identities. Tokens are more reliable than the standard “login/password” pair due to the two-factor identification mechanism: that is, the user must not only have a storage medium (the token itself), but also know the PIN code.

There are three main form factors in which tokens are issued: USB token, smart card and key fob. PIN code protection is most often found in USB tokens, although recent models of USB tokens are available with the ability to install an RFID tag and with an LCD display for generating one-time passwords.

Let’s take a closer look at the principles of operation of tokens with a PIN code. A PIN code is a specially defined password that splits the authentication procedure into two stages: attaching a token to the computer and entering the PIN code itself.

The most popular token models on the modern Russian electronic market are Rutoken, eToken from the Aladdin company, and an electronic key from the Aktiv company. Let's look at the most frequently asked questions regarding PIN codes for tokens using the example of tokens from these manufacturers.

1. What is the default PIN?

The table below provides information about the default PIN codes for Rutoken and eToken tokens. The default password is different for different levels owners.

2. Do I need to change the default PIN? If yes, then at what point in working with the token?

3. What should I do if the PIN codes on the token are unknown and the default PIN code has already been reset?

The only way out is to completely clear (format) the token.

4. What should I do if the user's PIN is blocked?

You can unlock the user's PIN through the token control panel. To perform this operation, you must know the administrator PIN.

5. What should I do if the administrator PIN is blocked?

The administrator PIN cannot be unlocked. The only way out is to completely clear (format) the token.

6. What security measures have manufacturers taken to reduce the risk of password guessing?

The main points of the security policy for PIN codes of USB tokens of the Aladdin and Aktiv companies are presented in the table below. After analyzing the table data, we can conclude that eToken will presumably have a more secure PIN code. Rutoken, although it allows you to set a password of just one character, which is unsafe, in other respects it is not inferior to the product of the Aladdin company.

The importance of keeping the PIN code secret is known to all those who use tokens for personal purposes and store their electronic signature, trusts electronic key information not only of a personal nature, but also details of their business projects. Tokens of the companies “Aladdin” and “Active” have pre-installed security properties and, together with a certain amount of caution that will be exercised by the user, reduce the risk of password guessing to a minimum.

Rutoken and eToken software products are presented in various configurations and form factors. The offered assortment will allow you to choose exactly the token model that best meets your requirements, be it

Smart cards Rutoken and Rutoken Light are used as carriers key information. Detailed information about these media can be found on the website of the Aktiv company, a developer of Russian authentication tools.

Rutoken Rutoken Light

Standard pin codes

12345678 - custom PIN code for Rutoken and Rutoken Light, installed by the manufacturer.

When a window appears asking you to enter a PIN code, you must enter the value 12345678.

For the Rutoken carrier, if the standard PIN code (12345678) was independently changed using the “Rutoken Control Panel”, then in this window you should indicate the new PIN code assigned during the change. Information about the new PIN code is stored only by the subscriber and is not known to the special communications operator.

How to unlock Rutoken PIN code?

The PIN code is blocked after 10 incorrect entry attempts.

You can unlock Rutoken or Rutoken Light in 2 ways:

How to Unblock PIN via Rutoken control panel

1. Open the “Start” menu > “Control Panel” > “ Rutoken control panel" Go to the “Administration” tab and click on the “Enter PIN code” button, select the item “Administrator”, enter the standard PIN od - 87654321, click OK.

2. After entering the administrator PIN, the “Unblock” button will become available, you need to click on it, a message will appear about successful unlocking.

How to unlock a pin code viaCrypto Pro CSP

1. Open the Start menu > Control Panel > Crypto Pro CSP. Go to the “Hardware” tab and click on the “Configure media types” button.

2. Select Rutoken or Rutoken Lite and click on the “Properties” button. If such media are not in the list, you should update the support module. To do this, it is recommended to use the Diagnostics service.

3. Go to the “Information” tab and click the “Unblock PIN” button. If the Information tab is missing, you should update the support module. To do this, it is recommended to use the Diagnostics service.

The Unblock PIN button will be grayed out if the smart card is not locked. In this case, information about the remaining number of attempts to enter the PIN code will be displayed.

4. A message indicating successful unlocking will appear.

It is impossible to unlock the admin pin code without losing data.

Hello everyone, today I will remind you what the password is for eToken and Rutoken. They seem simple, but sometimes I forget them. We will also look at how Rutoken differs from eToken, since not everyone knows this, but this knowledge is very, very useful. I will also tell you how, if necessary, you can change this password.

The first thing you need to explain is what eToken and Rutoken are > these are special flash media whose task is to securely store a signing or encryption certificate (private key), which is equivalent to a person’s paper signature and the whole thing is password protected. Manufacturers issue tokens with a standard password already set:

The difference between etoken and rutoken

And so, we found out what this whole thing is used for, now let’s talk about the difference between etoken and rutoken. Firstly, rutoken is red, and etoken is red. Secondly, they have different amounts of memory:

• Rutoken memory capacity varies from 32 kb to 126 kb
• Etoken has a maximum volume of 72Kb, where the user can only use 47Kb

I would like to note right away that in CryptoPRO both media work the same

Summary table of differences between etoken and rutoken

Etoken default password

I would like to note that if you received a token from some certification center, then with one hundred percent probability its password has been changed and you need to clarify it with the technical support that generated it. Please note that if you enter the wrong combination a certain number of times, the token may be blocked.

These codes are also called pin codes, so don’t be surprised if you hear the phrase root pin by default, techies have their own language.

1. for eToken – 1234567890
2. for Rutoken and Rutoken EDS:

• user: 12345678
• administrator: 87654321

Now you all know what etoken’s default password is; to be honest, I constantly confuse them. Although they make them simple, apparently this information is not very important for me, and the memory reacts in its own way. Programs for changing and setting a new password Etoken PKI Client or SafeNet Authentication Client.

This page contains answers to frequently asked questions that arise when working with digital signatures. Select the question you are interested in, open it and strictly follow the instructions.

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1. Obtaining an electronic signature

To obtain an electronic signature, you can fill out a registration card on our website (in the “Obtaining an electronic signature” section), or on the website where you learned about us, or contact the nearest CA.

When contacting the CA, you must have the following documents with you:

identification documents (standard - a copy of the passport);

documents confirming the existence of a legal entity (TIN certificate, Unified State Register of Legal Entities, etc.);

power of attorney for the individual granting him the authority to perform certain actions on behalf of the organization;

upon receipt of an electronic digital signature for the manager, an order of appointment to the position (decision on election).

Additional information required by the CA in accordance with its regulations is not regulated by law. In practice, each CA has its own list of documents for obtaining an electronic signature.

2. EDS does not work

1. The private key on the specified container does not match the public key in the certificate. We check all closed containers; perhaps the wrong one was selected. If we do not find the required container, you need to contact the CA to reissue the digital signature.

2. The certificate is not valid. Install the digital signature according to the instructions of the CA

3. There is no trust in this certificate. You need to install the root certificates of your CA according to the instructions. To do this, they can be downloaded from the AETP website or found on digital media supplied with the digital signature.

4. CryptoPro has expired. You must enter license key CryptoPro programs from documents supplied with the digital signature of your CA.

5. Capicom is not installed Download Capicom and install it with the browser closed and configure the browser according to the instructions of the TP on which you plan to work.

6. No valid certificate found (or certificate selection is not displayed)

Install the digital signature according to the instructions of the CA

Check the validity period of the certificate (it may have expired)

Install the root certificate of your CA

Install CAPICOM with your browser closed

3. Is there a possibility of hacking or forgery of digital signature?

According to most experts, it is impossible to fake (hack) an electronic digital signature - this requires a huge amount of calculations that cannot be implemented at the current level computer technology and mathematics in an acceptable time, that is, as long as the information contained in the signed document remains relevant.

Additional protection against forgery is provided by certification of the public signature key by a certification authority.

4. The digital signature user with administrator rights quit. What should I do?

5. Forgot your EDS password. How to recover the key?

Standard passwords: Rutoken 12345678, Etoken 1234567890

If you have forgotten the password on Rutoken, you need to use the Rutoken console, which is installed along with the driver and is accessible from the Control Panel (Windows). This applies to the case if the User knows the password (pin code) of the Administrator, and he needs to unlock the token (reset the counter for the number of incorrectly entered passwords to 0).

If the carrier is an etoken, you need to contact the CA.

6. How to sign a word file with an electronic digital signature

Document created in Microsoft Office Word, is signed with an electronic signature, the private key of which was generated by the digital signature tool no earlier than version Crypto-Pro 3.0. Before signing, you need to check the Crypto-Pro kernel (Start / Control Panel / Crypto-Pro / General. The tab will indicate the version of Crypto-Pro and then “build” - this is the kernel). It is advisable to install the latest build product.

Now we sign the document itself

The document must first be saved. In the menu, select Tools / Options / Security / Digital signatures / certificate, click “Ok” and sign the document. If the certificate is not registered in Personal, the document cannot be signed. Save the document. Select Office button / Prepare / Add digital signature / Specify the purpose of signing the document (for example, accreditation) / Select signature / sign. The message “This document contains a digital signature” will appear. A red logo will appear on the panel.

7. Where can I get an electronic signature for free?

Only state authorities receive digital signatures free of charge. organizations in divisions of the Federal Treasury

8. Can an individual obtain an electronic signature?

An individual can also receive an electronic signature. Currently, this service is most in demand for the participation of individuals in trading on electronic trading platforms for bankruptcy (sale of bankrupt property). To obtain an electronic signature, individuals need to contact the CA, bringing with them:

Passport of a citizen of the Russian Federation;

Certificate of assignment of TIN.

9. Is there a universal digital signature for public use?

A universal digital signature that would work at electronic auctions (both government and commercial) and with the help of which it would be possible to submit reports to this moment does not exist.

10. Where can I get training on working with digital signatures?

You can undergo training at the training center of the Association of Electronic Trading Platforms. Seminars are held regularly on the territory of most constituent entities of the Russian Federation.

11. How many days does it take to complete the digital signature?

12. Is it possible to transfer my digital signature to a colleague during vacation?

No. Responsibility, according to the Federal Law on EDS, is borne personally by its owner.

13. Help! I deleted the signature from the flash drive, what should I do?

Contact the CA for restoration and re-issuance of digital signature

14. Will the contract be valid if I sign it today (my digital signature expires tomorrow), and my partner signs it a week later (at the time my partner signs it, my signature will no longer be valid, but when I signed, it was still working)?

If the document is signed according to all the rules and the digital signature has not expired at the time of signing, the agreement will be valid, but it will be impossible to make changes to it after signing.

15. Can a digital signature issued for tax reporting be used on marketplaces?

No. EDS for tax reporting is not suitable for electronic trading.

16. How do you get an electronic signature?

Digital signature is received only personally by the owner of the certificate

17. How to copy a signature from a disk to a flash drive?

Copying a private key container:

In order to copy the private key container, go to Start - Programs - CryptoPro - CryptoProCSP and go to the Tools tab. Click the Copy button.

The system will display the Copy Private Key Container window.

In this window, you must fill in the following input field: Key container name - entered manually or selected from the list by clicking the Browse button

Search options:

The entered name specifies the key container - the switch is set to User or Computer, depending on which storage the container is located in;

Select CSP to search for key containers - the required crypto provider (CSP) is selected from the list provided.

You can also select a container that matches the certificate installed on the system. To do this, instead of the Browse button, you need to click By certificate and select from the list of certificates installed in the user’s personal storages, or, if you have administrator rights, on the local computer, the certificate whose container you want to copy;

If a password is set for access to the private key, the system will ask you to enter it. Enter your password and click OK.

The system will display the “Copy Private Key Container” window, in which you must enter the name of the new key container and select the radio button The entered name sets the key container to User or Computer, depending on the storage in which you want to place the copied container.

After entering, click Finish. The system will display a window in which you must select media for the copied container.

Insert the media into the reader and click OK. The system will display a window for setting a password to access the private key. Enter the password, confirm it, if necessary, set the Remember password flag (if this flag is set, the password will be saved in a special storage on local computer and when accessing the private key, the password will be automatically read from this store rather than being entered by the user).

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When generating requests for certificates and keys in the "Workstation for Key Generation" program, a window appears where this program (or rather Crypto Pro) prompts you to enter a password (Fig. 8). He offers, but does not force. If the fields are left blank, then no password will be set. But users probably think differently and, of course, fill out these fields. Everything would be fine, but then they conveniently forget what password they entered when generating it, and when they have to sign something for the first time, the person falls into a stupor. Then, of course, comes a call to the Treasury asking for help.

Today, in this article, I will tell you how you can remove or change this password. There are two options for removing the password. The first is when the user remembers the old password, the second is when he does not remember. Let's start with the first one. As I already mentioned at the beginning of the article, the Crypto Pro program is responsible for the password for the key container. Let's launch it by going to the computer control panel (Fig. 1):

So that the same window opens for you as mine, in the right top corner window, select the "Small Icons" view mode. Launch Crypto Pro, a window opens (Fig. 2):

Click on the “Service” tab to get into the following window (Fig. 3):

At the bottom of the window there is a button labeled "Change Password". Click on it and you will be taken to the following window (Fig. 4):

Here we are asked to select a key container using the "Browse" button. First, do not forget to insert a flash drive or other media into your computer with your keys. When you click the button, the following window will open (Fig. 5):

Select the key media we need and click "OK". The following window will open (Fig. 6):

We make sure that we actually have the private key container we need selected, and click the “Finish” button, after which the password entry window will open (Fig. 7):

Here you need to enter the password that you entered when generating keys and requesting a certificate in the Key Generation Workstation program. It is assumed that you remember it :). We enter it, click “OK”, there is no need to check the “Remember password” checkbox, and we get to the window for entering a new password (Fig. 8):

Here you can not only change the password, but also delete it if you leave the fields empty. If you want to change the password, then create and enter it twice.

We have dealt with the case where the user remembers the old password for the container. Let's try to remove the password from the container when it is safely forgotten. Here the csptest.exe utility will help us, which is included in the installation kit of the Crypto Pro program starting from version 3.6. If you have this program installed, then you have this utility and it is located along the program installation path, i.e. C:\Program Files (x86)\Crypto Pro\CSP (I have a 64-bit OS, if you have 32 bit, then (x86) will be missing on the way). We need to run it from the command line.

To open command line in Windows 7, you need to use Explorer to get to the desired folder, press the "Shift" key on the keyboard, and while holding it click right click mice by the desired folder. Everything is illustrated in the picture below (Fig. 9):

In the context menu that appears, you need to select “Open command window” with the left mouse button. In the command window, you must first enter the following command: without square brackets, of course. This command will show us all available private key containers as: [\\.\media name\container name]. Once we know the name of our private key container, we need to enter another command: . Again, no square brackets. In quotes, you need to enter the name of your private key container, which you learned in the previous step. Enter quotation marks NECESSARILY. This command will show us the saved password, once we know it, we can use the first method to delete or change the password.

I carried out all the above actions, as evidenced by Figure 10:

I would like to note right away that I was unable to “find out” the password using this method (red line in Fig. 10). But I think this is due to the fact that the container that I specified in the second command was obtained by copying from media to media using the Crypto Pro program menu item “Copy” (Fig. 3). The generation of private keys was carried out on another medium that was no longer available to me. But the method works.

If you also fail to remove the password in this way, then the only way remains is to revoke the current certificate and generate new keys and a new certificate request. And if you take password protection more seriously, then passwords will not be “forgotten.” That's all. Good luck!

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